Topic:

User Power

User Power

Want to Visit Google? Write a Ton of Answers on Its Help Forum

Mr. Carver, third from the left, with members of the Gmail team. (Gmail blog)

Got a problem with your Gmails? Question about your AdWords? Google does not want to talk to you about that! Instead, Google has cleverly designed the IT support for its free services as a user-powered help forum where the little users can help each other. The Google Help Forum is a crowdsourced FAQ. Gmail is getting the most action, with 483,215 discussions, followed by YouTube with 270,471, and search engine optimization with 126,621 threads.  Read More