If you caught the promo reel for the TechStars reality show, you know Mark Suster isn’t afraid of a little crushing honesty now and again. On Both Sides of the Table, he offers some advice to “us sarcastic bastards who have slitting tongues” about how to avoid what he calls “BSAK errors” (i.e. “between seat and keyboard”).
As anyone who’s ever wished Gmail would extend their unsend button time limit knows, the ultimate BSAK error is the flaming email. When fiery flames on the side of your face meets the send button. His suggestion? Go ahead and write it out, just send it to someone else. Read More