
The Story of Airbnb’s Nightmare PR Fail Becomes a Trilogy With Victim’s Third Blog Post
The traveler who blogged about the worst Airbnb renting experience possible responded to the recently-enriched company’s attempt to make amends after initially attempting to quiet her and then pass the buck. The blogger, who lives in San Francisco, and has given interviews to USA Today and the San Francisco Chronicle but otherwise spoke publicly only via her blog, emailed Betabeat on Monday to say she’d have a statement this week. Today she responded to Airbnb CEO Brian Chesky’s public apology and announcement of new security policies–”Our Commitment to Trust and Safety“–in a post of her own entitled, “How I feel today.” Read More


