Complaint Department

Complaint Department

Kvetch to Congress About Train Delays With ‘I’m Stuck’ App

Hot and possibly slow. (Photo: Wikipedia)

Turning to the stranger next to you to smack-talk the MTA when your train is delayed may be incredibly gratifying, but it doesn’t do much to improve mass transit.

A new app is seeking to change that, the Chicago Tribune reports. Known as I’m Struck, the app enables you to pen a rage-filled screed and email it to an elected official in hopes that he or she will put the creaky, smelly train wheels of change in motion. Read More

Complaint Department

Is ‘Apple Store Fever’ Trashing the Macy’s Flagship?

What are we, Lemon--farmers? (Photo:

The Macy’s flagship at Herald Square is currently in the process of a long overdue top-to-bottom renovation. She’s still a grand old lady, with her wooden escalators and gleaming elevators, but her finery was starting to look a little tattered and we wouldn’t want the place to eventually degrade into a Miss Havisham squatting next to Penn Station, now would we?

However, the New York Times reports that the proceedings have at least one preservationist a little alarmed. On a recent visit he noticed that the columns in the Broadway-facing “Great Hall” are missing their marble, and the chandeliers are gone. And upon whom does Theodore Grunewald cast blame for these developments? Apple, of course: Read More