Talk to anyone who primarily works on the Internet, and you’ll eventually bump into the same grievance, no matter the industry: site search–the mechanism that allows users to search your website for key words–is broken. Actually, broken might be too soft a word: fucked is really more apt. On the whole, site search is fucked.
Last week we were at a bar with a fellow Observer staff writer, when the conversation turned to site search. “I abandoned my Tumblr because their site search doesn’t work,” he declared. We all nodded our heads in agreement.
But it’s not just Tumblr. Have you ever tried to search this very website? Read More