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	<title>Betabeat &#187; MODEMS</title>
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		<title>Revenge Is Sweet: Time Warner Cable Sued Over Modem Leasing &#8216;Scam&#8217;</title>

		<comments>http://betabeat.com/2012/11/revenge-is-sweet-time-warner-cable-sued-over-modem-leasing-scam/#comments</comments>
		<pubDate>Wed, 14 Nov 2012 10:26:33 -0400</pubDate>
					<link>http://betabeat.com/2012/11/revenge-is-sweet-time-warner-cable-sued-over-modem-leasing-scam/</link>
			<dc:creator>Jessica Roy</dc:creator>
				
		<guid isPermaLink="false">http://betabeat.com/?p=70127</guid>
		<description><![CDATA[<p><div id="attachment_70132" class="wp-caption alignleft" style="width: 310px"><a href="http://nyobetabeat.files.wordpress.com/2012/11/time_warner_modem1.png"><img class="size-full wp-image-70132" title="time_warner_modem" alt="" src="http://nyobetabeat.files.wordpress.com/2012/11/time_warner_modem1.png" height="163" width="300" /></a><p class="wp-caption-text">(Photo: Maximum PC)</p></div></p>
<p>When last we heard from Time Warner Cable, a corporation so reviled that even Starfleet captains can't help but <a href="http://betabeat.com/2012/09/time-warner-cable-welcomes-sir-patrick-stewart-to-park-slope-with-shitty-cable-service/">voice</a> their discontent, it was devising its latest scheme to become the most hated company ever by <a href="http://betabeat.com/2012/10/in-latest-attempt-to-become-the-most-hated-company-ever-time-warner-plans-to-charge-a-monthly-modem-fee/">charging</a> a modem rental fee. Now, the <em>New York Daily News</em> <a href="http://www.nydailynews.com/new-york/time-warner-cable-sued-modem-scam-article-1.1201649?localLinksEnabled=false">reports</a> that not one but <em>two</em> class action suits have been lodged against Time Warner, alleging that the $3.95/month modem leasing fee is essentially a money-making racket.</p>
<p><!--more--></p>
<p><a href="http://www.nydailynews.com/new-york/time-warner-cable-sued-modem-scam-article-1.1201649?localLinksEnabled=false">Writes</a> the <em>Daily News</em>:</p>
<blockquote><p>"In papers filed in New York and New Jersey courts, customers contend that the fee is illegal because it’s not included in existing customer agreements, the company did not give mandatory 30-day notice and it notified customers with a 'paltry postcard.'"</p></blockquote>
<p>Though Time Warner initially said that customers could simply buy their own modems instead of paying the monthly fee, it turns out that only the expensive Motorola modems work with the Triple Play Plan. Plus, the modems you <em>can</em> rent are supposedly old, those that the company "wrote off as worthless years ago."</p>
<p>Both lawsuits are asking the court to pose an injunction against the company, effectively stifling the new fee, which went into effect on October 15th. No word yet on Captain Picard's reaction to the suits, though we can only guess as to his advice for the customers behind them: <em>Sticking it to TWC? Make it so.</em></p>
]]></description>
		<content:encoded><![CDATA[<p><div id="attachment_70132" class="wp-caption alignleft" style="width: 310px"><a href="http://nyobetabeat.files.wordpress.com/2012/11/time_warner_modem1.png"><img class="size-full wp-image-70132" title="time_warner_modem" alt="" src="http://nyobetabeat.files.wordpress.com/2012/11/time_warner_modem1.png" height="163" width="300" /></a><p class="wp-caption-text">(Photo: Maximum PC)</p></div></p>
<p>When last we heard from Time Warner Cable, a corporation so reviled that even Starfleet captains can't help but <a href="http://betabeat.com/2012/09/time-warner-cable-welcomes-sir-patrick-stewart-to-park-slope-with-shitty-cable-service/">voice</a> their discontent, it was devising its latest scheme to become the most hated company ever by <a href="http://betabeat.com/2012/10/in-latest-attempt-to-become-the-most-hated-company-ever-time-warner-plans-to-charge-a-monthly-modem-fee/">charging</a> a modem rental fee. Now, the <em>New York Daily News</em> <a href="http://www.nydailynews.com/new-york/time-warner-cable-sued-modem-scam-article-1.1201649?localLinksEnabled=false">reports</a> that not one but <em>two</em> class action suits have been lodged against Time Warner, alleging that the $3.95/month modem leasing fee is essentially a money-making racket.</p>
<p><!--more--></p>
<p><a href="http://www.nydailynews.com/new-york/time-warner-cable-sued-modem-scam-article-1.1201649?localLinksEnabled=false">Writes</a> the <em>Daily News</em>:</p>
<blockquote><p>"In papers filed in New York and New Jersey courts, customers contend that the fee is illegal because it’s not included in existing customer agreements, the company did not give mandatory 30-day notice and it notified customers with a 'paltry postcard.'"</p></blockquote>
<p>Though Time Warner initially said that customers could simply buy their own modems instead of paying the monthly fee, it turns out that only the expensive Motorola modems work with the Triple Play Plan. Plus, the modems you <em>can</em> rent are supposedly old, those that the company "wrote off as worthless years ago."</p>
<p>Both lawsuits are asking the court to pose an injunction against the company, effectively stifling the new fee, which went into effect on October 15th. No word yet on Captain Picard's reaction to the suits, though we can only guess as to his advice for the customers behind them: <em>Sticking it to TWC? Make it so.</em></p>
]]></content:encoded>
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			<media:title type="html">jroyobserver</media:title>
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		<title>In Latest Attempt to Become the Most Hated Company Ever, Time Warner Plans to Charge a Monthly Modem Fee</title>

		<comments>http://betabeat.com/2012/10/in-latest-attempt-to-become-the-most-hated-company-ever-time-warner-plans-to-charge-a-monthly-modem-fee/#comments</comments>
		<pubDate>Tue, 02 Oct 2012 15:43:35 -0400</pubDate>
					<link>http://betabeat.com/2012/10/in-latest-attempt-to-become-the-most-hated-company-ever-time-warner-plans-to-charge-a-monthly-modem-fee/</link>
			<dc:creator>Jessica Roy</dc:creator>
				
		<guid isPermaLink="false">http://betabeat.com/?p=64830</guid>
		<description><![CDATA[<p><div id="attachment_64833" class="wp-caption alignleft" style="width: 310px"><a href="http://nyobetabeat.files.wordpress.com/2012/10/time_warner_modem.png"><img class="size-medium wp-image-64833" title="Time_Warner_Modem" src="http://nyobetabeat.files.wordpress.com/2012/10/time_warner_modem.png?w=300" alt="" width="300" height="163" /></a><p class="wp-caption-text">(Photo: Maximum PC)</p></div></p>
<p>When not <a href="http://betabeat.com/2012/09/time-warner-cable-welcomes-sir-patrick-stewart-to-park-slope-with-shitty-cable-service/">pissing off</a> the cast of <em>Star Trek: The Next Generation</em>, Time Warner Cable execs apparently take to their evil lair to devise new schemes to wring every last penny out of their hapless customers. The latest pocket gouger? A monthly modem fee.</p>
<p>The <em>New York Times </em><a href="http://bits.blogs.nytimes.com/2012/10/02/time-warner-cable-modem-rental/">reports</a> that Time Warner is planning to charge a monthly fee of $3.95 to rent a modem from them. If you want to avoid paying the monthly fee, you can purchase a Time Warner-approved modem for $50-$137. Time Warner will then promise to set the modem up during the Harvest Moon but then not show up until the spring thaw.</p>
<p><!--more-->The <em>Times</em> predicts that many users won't want to opt to change their plan and purchase their own modem, so the move could be a major cash cow for a company that has <a href="http://eugenemirman.com/wp-content/uploads/2011/05/Screen-shot-2011-05-25-at-6.53.40-PM.png">fewer</a> Yelp stars than cannibal murderer Jeffrey Dahmer.</p>
<p>To be fair, many Internet companies (like Comcast) charge a modem rental fee, but other Internet companies did not have the gall to <a href="http://betabeat.com/2012/09/time-warner-cable-welcomes-sir-patrick-stewart-to-park-slope-with-shitty-cable-service/">offend</a> Sir Patrick Stewart. Might we suggest seeing if your building is eligible for Verizon Fios?</p>
]]></description>
		<content:encoded><![CDATA[<p><div id="attachment_64833" class="wp-caption alignleft" style="width: 310px"><a href="http://nyobetabeat.files.wordpress.com/2012/10/time_warner_modem.png"><img class="size-medium wp-image-64833" title="Time_Warner_Modem" src="http://nyobetabeat.files.wordpress.com/2012/10/time_warner_modem.png?w=300" alt="" width="300" height="163" /></a><p class="wp-caption-text">(Photo: Maximum PC)</p></div></p>
<p>When not <a href="http://betabeat.com/2012/09/time-warner-cable-welcomes-sir-patrick-stewart-to-park-slope-with-shitty-cable-service/">pissing off</a> the cast of <em>Star Trek: The Next Generation</em>, Time Warner Cable execs apparently take to their evil lair to devise new schemes to wring every last penny out of their hapless customers. The latest pocket gouger? A monthly modem fee.</p>
<p>The <em>New York Times </em><a href="http://bits.blogs.nytimes.com/2012/10/02/time-warner-cable-modem-rental/">reports</a> that Time Warner is planning to charge a monthly fee of $3.95 to rent a modem from them. If you want to avoid paying the monthly fee, you can purchase a Time Warner-approved modem for $50-$137. Time Warner will then promise to set the modem up during the Harvest Moon but then not show up until the spring thaw.</p>
<p><!--more-->The <em>Times</em> predicts that many users won't want to opt to change their plan and purchase their own modem, so the move could be a major cash cow for a company that has <a href="http://eugenemirman.com/wp-content/uploads/2011/05/Screen-shot-2011-05-25-at-6.53.40-PM.png">fewer</a> Yelp stars than cannibal murderer Jeffrey Dahmer.</p>
<p>To be fair, many Internet companies (like Comcast) charge a modem rental fee, but other Internet companies did not have the gall to <a href="http://betabeat.com/2012/09/time-warner-cable-welcomes-sir-patrick-stewart-to-park-slope-with-shitty-cable-service/">offend</a> Sir Patrick Stewart. Might we suggest seeing if your building is eligible for Verizon Fios?</p>
]]></content:encoded>
		<wfw:commentRss>http://betabeat.com/2012/10/in-latest-attempt-to-become-the-most-hated-company-ever-time-warner-plans-to-charge-a-monthly-modem-fee/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">jroyobserver</media:title>
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		<title>Comcast and South Korean Broadband Subscribers: Harder, Better, Faster, Stronger</title>

		<comments>http://betabeat.com/2012/01/comcast-internet-broadband-speed-01162011/#comments</comments>
		<pubDate>Mon, 16 Jan 2012 13:00:53 -0400</pubDate>
					<link>http://betabeat.com/2012/01/comcast-internet-broadband-speed-01162011/</link>
			<dc:creator>Foster Kamer</dc:creator>
				
		<guid isPermaLink="false">http://www.betabeat.com/?p=26738</guid>
		<description><![CDATA[<p><img src="http://nyobetabeat.files.wordpress.com/2012/01/u-s-robotics-56k-modem.jpg?w=200&h=112" alt="" title="U.S. Robotics 56K Modem" width="200" height="112" class="alignleft size-thumbnail wp-image-26742" />In New York City, our broadband internet choices are a little limited: most are stuck with Time Warner Cable's RoadRunner subsidary, or Verizon FIOS, which—for many people—the jury's still out on. And while we probably have the same complaints as anybody else who recieves broadband internet (<em>sometimes, it's slow; sometimes, it breaks; it's stupid-expensive; etc...</em>) we now surely have unilateral validation for at least one of these complaints: Ours simply is not the best. </p>
<p>That distinguishment apparently belongs to Comcast. They are Comcastic.<!--more--></p>
<p><a href="http://gigaom.com/broadband/comcast-is-the-fastest-broadband-provider-in-the-u-s/">Om Malik at GigaOm takes note</a> of a <em>Multichannel News</em> report that Ookla, a company in the business of testing broadband speeds, has crowned Comcast as the fastest of the group. Some upgrade that has something to do with some "DOCSIS 3.0 technology," or something. </p>
<p>Either way, <a href="http://www.multichannel.com/article/479061-Cable_Had_Fastest_Broadband_Downloads_In_2011_Net_Index.php">marvel with jealousy</a>:</p>
<blockquote><p>Comcast and Charter delivered average download speeds of 17.19 Megabits per second, followed by Cablevision at 16.40 Mbps, Cox at 15.76 Mbps, TWC at 14.41 Mbps and Insight at 14.22 Mbps. Verizon Communications fared better than its telco peers with an average download speed of 12.94 Mbps, thanks to FiOS Internet, its fiber-to-the-home service that provides up to 150 Mbps downstream. And overall, Verizon had the highest upstream speeds with an average of 7.41 Mbps. Still, the company’s legacy DSL services dragged down overall speeds.</p></blockquote>
<p>Of course, before Malik notes his broadband as faster than yours, he's careful to relay the depressingly American fact that <a href="http://gigaom.com/broadband/comcast-is-the-fastest-broadband-provider-in-the-u-s/">our cable internet isn't exactly going to win us the Space Race of Cable</a> or whatever anytime soon. </p>
<blockquote><p>As an observation, these top speeds from cable companies are much slower than the top speeds in other countries such as South Korea, Japan, the Baltic nations and parts of Eastern Europe. </p></blockquote>
<p>So, if you live in South Korea, Japan, the Baltics, or one of the sketchy Eastern European countries where rich guys from America do terrible things that are then depicted in Eli Roth movies, your internet is faster than most of ours, congratulations, we hate you. And if you get Comcast, your internet is faster than the rest of America's. </p>
<p>Well done. </p>
<p>Surely you're putting it to good use. </p>
<p><em>fkamer@observer.com</em> | <a href="http://www.twitter.com/weareyourfek" target="_blank">@weareyourfek</a></p>
]]></description>
		<content:encoded><![CDATA[<p><img src="http://nyobetabeat.files.wordpress.com/2012/01/u-s-robotics-56k-modem.jpg?w=200&h=112" alt="" title="U.S. Robotics 56K Modem" width="200" height="112" class="alignleft size-thumbnail wp-image-26742" />In New York City, our broadband internet choices are a little limited: most are stuck with Time Warner Cable's RoadRunner subsidary, or Verizon FIOS, which—for many people—the jury's still out on. And while we probably have the same complaints as anybody else who recieves broadband internet (<em>sometimes, it's slow; sometimes, it breaks; it's stupid-expensive; etc...</em>) we now surely have unilateral validation for at least one of these complaints: Ours simply is not the best. </p>
<p>That distinguishment apparently belongs to Comcast. They are Comcastic.<!--more--></p>
<p><a href="http://gigaom.com/broadband/comcast-is-the-fastest-broadband-provider-in-the-u-s/">Om Malik at GigaOm takes note</a> of a <em>Multichannel News</em> report that Ookla, a company in the business of testing broadband speeds, has crowned Comcast as the fastest of the group. Some upgrade that has something to do with some "DOCSIS 3.0 technology," or something. </p>
<p>Either way, <a href="http://www.multichannel.com/article/479061-Cable_Had_Fastest_Broadband_Downloads_In_2011_Net_Index.php">marvel with jealousy</a>:</p>
<blockquote><p>Comcast and Charter delivered average download speeds of 17.19 Megabits per second, followed by Cablevision at 16.40 Mbps, Cox at 15.76 Mbps, TWC at 14.41 Mbps and Insight at 14.22 Mbps. Verizon Communications fared better than its telco peers with an average download speed of 12.94 Mbps, thanks to FiOS Internet, its fiber-to-the-home service that provides up to 150 Mbps downstream. And overall, Verizon had the highest upstream speeds with an average of 7.41 Mbps. Still, the company’s legacy DSL services dragged down overall speeds.</p></blockquote>
<p>Of course, before Malik notes his broadband as faster than yours, he's careful to relay the depressingly American fact that <a href="http://gigaom.com/broadband/comcast-is-the-fastest-broadband-provider-in-the-u-s/">our cable internet isn't exactly going to win us the Space Race of Cable</a> or whatever anytime soon. </p>
<blockquote><p>As an observation, these top speeds from cable companies are much slower than the top speeds in other countries such as South Korea, Japan, the Baltic nations and parts of Eastern Europe. </p></blockquote>
<p>So, if you live in South Korea, Japan, the Baltics, or one of the sketchy Eastern European countries where rich guys from America do terrible things that are then depicted in Eli Roth movies, your internet is faster than most of ours, congratulations, we hate you. And if you get Comcast, your internet is faster than the rest of America's. </p>
<p>Well done. </p>
<p>Surely you're putting it to good use. </p>
<p><em>fkamer@observer.com</em> | <a href="http://www.twitter.com/weareyourfek" target="_blank">@weareyourfek</a></p>
]]></content:encoded>
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		<slash:comments>2</slash:comments>
	
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