Ride or Die

Uber Temporarily Drops ‘Surge Pricing’ for Riders in NYC After Price-Gouging Complaints

(Photo: File)

Just before noon today, Uber, the San Francisco-based request-a-ride app decided to temporarily turn off what the company calls “surge pricing,” but only for riders. “We turned off surge for consumers, but to get drivers out we’re paying them the surge price,” Uber CEO Travis Kalanick told Betabeat by email, offering the example of paying drivers double, but charging customers the normal price.

“This way,” he said, “We can maximize the number of drivers on the road.” Turning off the surge pricing will result in “huge losses for the business,” he noted. But Uber will “do it as long as we can today while we figure out more sustainable ways to keep supply up while the city is in need.” Read More

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Taxi & Limousine Commission Tells Uber It Can’t Legally Operate a Taxi App In NYC, Uber CEO Disagrees

(Photo: Wikimedia)

“We got a love letter from the TLC,” Uber CEO Travis Kalanick just told Betabeat over the phone. He was referring, sarcastically, to a statement issued today by the Taxi and Limousine Commission to “remind” medallion yellow cab drivers and owners that the TLC “has NOT authorized any electronic hailing or payment applications (‘apps’) for Read More

Ride or Die

Uber Wants Its Yellow Cab App to Cost Riders the Meter Plus a 20 Percent Tip

Black hole. (Photo: Wikimedia)

Yesterday, we broke the news that Uber, the San Francisco-based request-a-ride service, was close to launching an app in New York City to let you digitally hail and pay for a yellow cab with your smartphone. The launch was planned for today, but hit a road block in discussions with the Taxi and Limousine Commission (TLC)–prompting CEO Travis Kalanick to offer free taxi rides for New Yorkers for a week while they sorted it out.

This morning, we spoke to Mr. Kalanick, as well as Uber NYC’s general manager Josh Mohrer by phone. Both offered more detail regarding what Uber’s taxi app might cost riders and drivers, why the launch was delayed (cough Verifone cough), and why they rushed into the market (hint: it concerns a different kind of British invasion).  Read More

Ride or Die

Uber Is Offering a Free Taxi Ride to Every New Yorker to Promote Its Yellow Cab App

Contents: one cupcake. (Photo: Wikimedia)

Update 9/6/2012: The TLC just issued a statement reminding drivers they are not authorized to use digitally hailing or payment apps. Uber CEO says, “We believe we are totally legal.”

Check out our interview with Uber about its plans for taxi service New York City.

Earlier this afternoon, Betabeat broke the news that Uber planned on launching a request-a-ride app for yellow cabs in New York City that would let riders digitally hail and pay for taxis with their smartphones. The company already offers a similar service here for private black sedans and SUVs.

However, Uber’s plan ran into some delays as the New York City Taxi & Limousine Commission tried to make sure that it complied with city rules and payments regulations. Read More