shameless rumormongering

Rumors & Acquisitions: Customer Service Edition

rumormonger

CHRIST, AIRBNB, GET IT TOGETHER. Airbnb, a company heretofore known mostly for a beautiful website, innovative business and the charm and grit of its founders, as well as their notorious Craigslist spamming, has potentially smashed its reputation to pieces as one user’s horror story came to light. CEO Brian Chesky responded publicly yesterday with a rather mild apology, and then the victim, a travel blogger named Emily whose existence and story have not been independently confirmed, wrote an update on her blog claiming that: Read More