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	<title>Betabeat &#187; bugs</title>
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		<title>Betabeat &#187; bugs</title>
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		<title>Twitter Apologizes for Today&#8217;s Outage That Rocked the Internet</title>

		<comments>http://betabeat.com/2012/07/twitter-apologizes-for-todays-outage-that-rocked-the-internet/#comments</comments>
		<pubDate>Thu, 26 Jul 2012 17:20:16 -0400</pubDate>
					<link>http://betabeat.com/2012/07/twitter-apologizes-for-todays-outage-that-rocked-the-internet/</link>
			<dc:creator>Jessica Roy</dc:creator>
				
		<guid isPermaLink="false">http://betabeat.com/?p=56289</guid>
		<description><![CDATA[<p><div id="attachment_56294" class="wp-caption alignleft" style="width: 310px"><a href="http://www.mobilemarketingwatch.com/wordpress/wp-content/uploads/2012/07/Twitter-Tanks-in-Global-Pre-Olympics-Crash-300x201.jpg"><img class="size-full wp-image-56294" title="Twitter-Tanks-in-Global-Pre-Olympics-Crash-300x201" src="http://nyobetabeat.files.wordpress.com/2012/07/twitter-tanks-in-global-pre-olympics-crash-300x201.jpeg" alt="" width="300" height="201" /></a><p class="wp-caption-text">(Photo: Mobile Marketing)</p></div></p>
<p>Between 8:20 a.m. and 9 a.m., Twitter completely <a href="http://betabeat.com/2012/07/twitter-is-down-not-working-07262012/">crashed</a>, leaving many <a href="http://betabeat.com/2012/07/twitters-weirdo-error-page-is-all-tumblr-can-talk-about/">users</a> devastated and distraught. We desperately cast about for answers in the bittersweet shelter of other social networks, begging our Facebook friends and our Tumblr followers for an answer to the long-lasting outage. An error page brought no relief: "Whole server runtime (in this case Ruby engine) is down and web server send raw code to client browsers," a helpful commenter attempted to clarify, but we still had no idea what % = reason actually meant. It was a rough 40 minutes.</p>
<p>The service came back up a few hours ago, but Twitter hadn't explained itself until now. So what happened? Was it a hacker attack? Olympic overload?</p>
<p><!--more-->Turns out it was a total data center fail--doesn't have quite the same ring to it as "cascading bug," but we'll deal.</p>
<p><a href="http://blog.twitter.com/2012/07/our-apologies-for-todays-outage.html">According</a> to Twitter's VP of engineering, Mazen Rawashdeh:</p>
<blockquote><p>The cause of today’s outage came from within our data centers. Data centers are designed to be redundant: when one system fails (as everything does at one time or another), a parallel system takes over. What was noteworthy about today’s outage was the coincidental failure of two parallel systems at nearly the same time.</p>
<p>I wish I could say that today’s outage could be explained by the <a href="https://twitter.com/fredthexplorer/status/228563019645464576">Olympics</a> or even a <a href="http://blog.twitter.com/2012/06/todays-turbulence-explained.html">cascading bug</a>. Instead, it was due to this infrastructural double-whammy. We are investing aggressively in our systems to avoid this situation in the future.</p></blockquote>
<p>Seems like a totally understandable freak coincidence. Perhaps you'd like to retract <a href="http://betabeat.com/2012/07/twitters-weirdo-error-page-is-all-tumblr-can-talk-about/">your "Fuck You,"</a> Debby in Germany?</p>
]]></description>
		<content:encoded><![CDATA[<p><div id="attachment_56294" class="wp-caption alignleft" style="width: 310px"><a href="http://www.mobilemarketingwatch.com/wordpress/wp-content/uploads/2012/07/Twitter-Tanks-in-Global-Pre-Olympics-Crash-300x201.jpg"><img class="size-full wp-image-56294" title="Twitter-Tanks-in-Global-Pre-Olympics-Crash-300x201" src="http://nyobetabeat.files.wordpress.com/2012/07/twitter-tanks-in-global-pre-olympics-crash-300x201.jpeg" alt="" width="300" height="201" /></a><p class="wp-caption-text">(Photo: Mobile Marketing)</p></div></p>
<p>Between 8:20 a.m. and 9 a.m., Twitter completely <a href="http://betabeat.com/2012/07/twitter-is-down-not-working-07262012/">crashed</a>, leaving many <a href="http://betabeat.com/2012/07/twitters-weirdo-error-page-is-all-tumblr-can-talk-about/">users</a> devastated and distraught. We desperately cast about for answers in the bittersweet shelter of other social networks, begging our Facebook friends and our Tumblr followers for an answer to the long-lasting outage. An error page brought no relief: "Whole server runtime (in this case Ruby engine) is down and web server send raw code to client browsers," a helpful commenter attempted to clarify, but we still had no idea what % = reason actually meant. It was a rough 40 minutes.</p>
<p>The service came back up a few hours ago, but Twitter hadn't explained itself until now. So what happened? Was it a hacker attack? Olympic overload?</p>
<p><!--more-->Turns out it was a total data center fail--doesn't have quite the same ring to it as "cascading bug," but we'll deal.</p>
<p><a href="http://blog.twitter.com/2012/07/our-apologies-for-todays-outage.html">According</a> to Twitter's VP of engineering, Mazen Rawashdeh:</p>
<blockquote><p>The cause of today’s outage came from within our data centers. Data centers are designed to be redundant: when one system fails (as everything does at one time or another), a parallel system takes over. What was noteworthy about today’s outage was the coincidental failure of two parallel systems at nearly the same time.</p>
<p>I wish I could say that today’s outage could be explained by the <a href="https://twitter.com/fredthexplorer/status/228563019645464576">Olympics</a> or even a <a href="http://blog.twitter.com/2012/06/todays-turbulence-explained.html">cascading bug</a>. Instead, it was due to this infrastructural double-whammy. We are investing aggressively in our systems to avoid this situation in the future.</p></blockquote>
<p>Seems like a totally understandable freak coincidence. Perhaps you'd like to retract <a href="http://betabeat.com/2012/07/twitters-weirdo-error-page-is-all-tumblr-can-talk-about/">your "Fuck You,"</a> Debby in Germany?</p>
]]></content:encoded>
		<wfw:commentRss>http://betabeat.com/2012/07/twitter-apologizes-for-todays-outage-that-rocked-the-internet/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">jroyobserver</media:title>
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		<title>Skype Bug Could Be Sending Your Messages to Other People</title>

		<comments>http://betabeat.com/2012/07/skype-bug-could-be-sending-your-messages-to-other-people/#comments</comments>
		<pubDate>Mon, 16 Jul 2012 11:41:34 -0400</pubDate>
					<link>http://betabeat.com/2012/07/skype-bug-could-be-sending-your-messages-to-other-people/</link>
			<dc:creator>Jessica Roy</dc:creator>
				
		<guid isPermaLink="false">http://betabeat.com/?p=54695</guid>
		<description><![CDATA[<p><div id="attachment_54699" class="wp-caption alignleft" style="width: 260px"><a href="http://1.bp.blogspot.com/-13-m5N4cTyU/TiWyBRU8euI/AAAAAAAAAtI/R_TOVzMaAUk/s1600/skype-bug.jpg"><img class="size-full wp-image-54699" title="skype-bug" src="http://nyobetabeat.files.wordpress.com/2012/07/skype-bug.jpeg" alt="" width="250" height="188" /></a><p class="wp-caption-text">(Photo: Pro Hacking Tricks)</p></div></p>
<p>If you've got a case of the Mondays, prepare for your day to get even <em>Mondayer</em>. <a href="http://www.engadget.com/2012/07/16/skype-privacy-bug/">According</a> to Engadget, a Skype bug following a June update included a bug where "instant messages have repeatedly and unintentionally been forwarded to random people in their contact lists." Awesome!</p>
<p>As if it's not already easy enough to accidentally drag the person you're shit talking into the bubble solely dedicated to shit-talking them (like, hypothetically speaking), now your messages may accidentally be forwarded to them even without your sloppy clicking. <em>The Internet</em>, amiright?</p>
<p>Skype submitted a statement to Engadget saying that they're aware of the bug and will be rolling out a fix in the newest issue of Skype, available for download in the next few days. In the meantime, your might want to stick to the safe haven of off the record Gchats.</p>
<p><!--more--></p>
<p><strong>UPDATE: </strong>A representative for Skype sent the following statement to Betabeat:</p>
<blockquote><p>Based on recent Skype customer forum posts and our own investigation over the past couple of days, we have identified a bug that we are working hard to fix.  This issue occurs only when a user's Skype client crashes during a Skype IM session, which may in some cases result in the last IM entered or sent prior to the crash being delivered to a different IM contact after the Skype client is rebooted or logged in as a new user.</p></blockquote>
<p>You can read the full statement <a href="http://heartbeat.skype.com/2012/07/imchat_issue.html">here</a>.</p>
]]></description>
		<content:encoded><![CDATA[<p><div id="attachment_54699" class="wp-caption alignleft" style="width: 260px"><a href="http://1.bp.blogspot.com/-13-m5N4cTyU/TiWyBRU8euI/AAAAAAAAAtI/R_TOVzMaAUk/s1600/skype-bug.jpg"><img class="size-full wp-image-54699" title="skype-bug" src="http://nyobetabeat.files.wordpress.com/2012/07/skype-bug.jpeg" alt="" width="250" height="188" /></a><p class="wp-caption-text">(Photo: Pro Hacking Tricks)</p></div></p>
<p>If you've got a case of the Mondays, prepare for your day to get even <em>Mondayer</em>. <a href="http://www.engadget.com/2012/07/16/skype-privacy-bug/">According</a> to Engadget, a Skype bug following a June update included a bug where "instant messages have repeatedly and unintentionally been forwarded to random people in their contact lists." Awesome!</p>
<p>As if it's not already easy enough to accidentally drag the person you're shit talking into the bubble solely dedicated to shit-talking them (like, hypothetically speaking), now your messages may accidentally be forwarded to them even without your sloppy clicking. <em>The Internet</em>, amiright?</p>
<p>Skype submitted a statement to Engadget saying that they're aware of the bug and will be rolling out a fix in the newest issue of Skype, available for download in the next few days. In the meantime, your might want to stick to the safe haven of off the record Gchats.</p>
<p><!--more--></p>
<p><strong>UPDATE: </strong>A representative for Skype sent the following statement to Betabeat:</p>
<blockquote><p>Based on recent Skype customer forum posts and our own investigation over the past couple of days, we have identified a bug that we are working hard to fix.  This issue occurs only when a user's Skype client crashes during a Skype IM session, which may in some cases result in the last IM entered or sent prior to the crash being delivered to a different IM contact after the Skype client is rebooted or logged in as a new user.</p></blockquote>
<p>You can read the full statement <a href="http://heartbeat.skype.com/2012/07/imchat_issue.html">here</a>.</p>
]]></content:encoded>
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