Tao of Steve

The Vocabulary of Working at an Apple Store: The Word ‘Unfortunately’ Should Not Pass Your Lips

Gleaming, the cube.

In light of reprinted press release an article about Apple store culture in a recent issue of Wall Street Journal, Gawker decided to solicited a more candid take on life behind the Genius Bar by asking from current and former Apple store employees.

According to the testimony they posted Apple frowns upon complaining about customers in the break room and even has a “team of lawyers, data miners” and “forensic internetters” who scan web forums for employee complaints and take action on non-disclosure agreements. Plus, Apple heavily polices what words can be said while working. Read More