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	<title>Betabeat &#187; Penis Size Philosopher Peter Shankman Experiences Airport Twittacle!</title>
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		<title>Betabeat &#187; Penis Size Philosopher Peter Shankman Experiences Airport Twittacle!</title>
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		<title>Penis Size Philosopher Peter Shankman Experiences Airport Twittacle!</title>

		<comments>http://betabeat.com/2011/08/penis-size-philospher-peter-shankman-experiences-airport-twitacle/#comments</comments>
		<pubDate>Thu, 18 Aug 2011 14:17:51 -0400</pubDate>
					<link>http://betabeat.com/2011/08/penis-size-philospher-peter-shankman-experiences-airport-twitacle/</link>
			<dc:creator>Nitasha Tiku</dc:creator>
				
		<guid isPermaLink="false">http://www.betabeat.com/?p=14917</guid>
		<description><![CDATA[<p><div id="attachment_14919" class="wp-caption alignleft" style="width: 410px"><a href="http://shankman.com/the-best-customer-service-story-ever-told-starring-mortons-steakhouse/"><img class="size-full wp-image-14919" title="pshank" src="http://nyobetabeat.files.wordpress.com/2011/08/pshank.jpg" alt="" width="400" height="587" /></a><p class="wp-caption-text">via Mr. Shankman</p></div></p>
<p>We here at Betabeat have never known the pure joy, the life-affirming rush, the sense of oneness with the universe that comes from being on the receiving end of a<a href="http://consumerist.com/2011/08/mortons-delivers-man-steak-at-airport-after-he-jokingly-asks-for-one-in-a-tweet.html"><em> Twittacle</em> ("twitter" plus "miracle")</a>. But Peter Shankman has. The social media entrepreneur responsible for the trenchant observation that <a href="http://www.betabeat.com/2011/08/08/how-many-times-does-peter-shankman-have-to-tell-you-twitter-followers-are-the-new-penis-size/">Twitter followers are the new penis envy</a> (sorry, ladies, this is not your analogy) recounted his recent Twitacle on his blog, <a href="http://shankman.com/the-best-customer-service-story-ever-told-starring-mortons-steakhouse/">P.S.</a> And let him tell you, "This is AMAZING."</p>
<p><!--more-->Basically, here's what happened. Mr. Shankman had a really long day, full of travel with little time to eat. He's a big fan of Morton's Steakhouses, which they know through their excellent Customer Relations Management System, yadda yadda yadda, he gets on a flight to Newark and<em> jokingly</em> tweets at Morton':</p>
<blockquote><p>"Hey <a rel="nofollow" href="http://twitter.com/Mortons">@Mortons</a> - can you meet me at newark airport with a porterhouse when I land in two hours?  K, thanks. :)"</p></blockquote>
<p>Aaaaaaaaaaaaaaand . . . wait for it . . . they freaking show up. In a tuxedo! From the nearest location 23.5 miles away!</p>
<p>Witness as Mr. Shankman tries to explain the enormity:</p>
<blockquote><p>"Are you taking this all in? Because it happened to me, and I still can’t even fathom it.</p>
<p>Think about all the things that could have gone wrong: My flight  could have been delayed or diverted. I could have exited out a different  location. (Had I taken the AirTrain and not had a driver, I never would  have even exited that way!) I could have just missed him all together, I  could have landed early, etc., etc…</p>
<p>I have no doubt that countless companies think like that. They think  along the lines of “Oh, too many logistics. That’ll never work,” and  they leave it at that.</p>
<p>But what if it <em>does work?</em> What if it happens, and it works <em>perfectly, </em>and it shocks the living hell out of the person they do it to? Like it did tonight?</p>
<p>And what if that person’s first thought is to make it public? Like I did tonight?"</p></blockquote>
<p>Twitticles! They do exist!</p>
]]></description>
		<content:encoded><![CDATA[<p><div id="attachment_14919" class="wp-caption alignleft" style="width: 410px"><a href="http://shankman.com/the-best-customer-service-story-ever-told-starring-mortons-steakhouse/"><img class="size-full wp-image-14919" title="pshank" src="http://nyobetabeat.files.wordpress.com/2011/08/pshank.jpg" alt="" width="400" height="587" /></a><p class="wp-caption-text">via Mr. Shankman</p></div></p>
<p>We here at Betabeat have never known the pure joy, the life-affirming rush, the sense of oneness with the universe that comes from being on the receiving end of a<a href="http://consumerist.com/2011/08/mortons-delivers-man-steak-at-airport-after-he-jokingly-asks-for-one-in-a-tweet.html"><em> Twittacle</em> ("twitter" plus "miracle")</a>. But Peter Shankman has. The social media entrepreneur responsible for the trenchant observation that <a href="http://www.betabeat.com/2011/08/08/how-many-times-does-peter-shankman-have-to-tell-you-twitter-followers-are-the-new-penis-size/">Twitter followers are the new penis envy</a> (sorry, ladies, this is not your analogy) recounted his recent Twitacle on his blog, <a href="http://shankman.com/the-best-customer-service-story-ever-told-starring-mortons-steakhouse/">P.S.</a> And let him tell you, "This is AMAZING."</p>
<p><!--more-->Basically, here's what happened. Mr. Shankman had a really long day, full of travel with little time to eat. He's a big fan of Morton's Steakhouses, which they know through their excellent Customer Relations Management System, yadda yadda yadda, he gets on a flight to Newark and<em> jokingly</em> tweets at Morton':</p>
<blockquote><p>"Hey <a rel="nofollow" href="http://twitter.com/Mortons">@Mortons</a> - can you meet me at newark airport with a porterhouse when I land in two hours?  K, thanks. :)"</p></blockquote>
<p>Aaaaaaaaaaaaaaand . . . wait for it . . . they freaking show up. In a tuxedo! From the nearest location 23.5 miles away!</p>
<p>Witness as Mr. Shankman tries to explain the enormity:</p>
<blockquote><p>"Are you taking this all in? Because it happened to me, and I still can’t even fathom it.</p>
<p>Think about all the things that could have gone wrong: My flight  could have been delayed or diverted. I could have exited out a different  location. (Had I taken the AirTrain and not had a driver, I never would  have even exited that way!) I could have just missed him all together, I  could have landed early, etc., etc…</p>
<p>I have no doubt that countless companies think like that. They think  along the lines of “Oh, too many logistics. That’ll never work,” and  they leave it at that.</p>
<p>But what if it <em>does work?</em> What if it happens, and it works <em>perfectly, </em>and it shocks the living hell out of the person they do it to? Like it did tonight?</p>
<p>And what if that person’s first thought is to make it public? Like I did tonight?"</p></blockquote>
<p>Twitticles! They do exist!</p>
]]></content:encoded>
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